Privacy Policy
Last updated: April 1, 2026
1. Introduction
AltU, Inc. ("AltU," "we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and related services (collectively, the "Service").
2. Information We Collect
We collect information you provide directly, including:
- Account registration data (name, email, phone number)
- Educational records and program enrollment information
- Assessment scores and training progress
- Payment and financial aid information
- Communications with instructors and support
- Employment preferences and career goals
We also automatically collect usage data, device information, IP addresses, and cookies when you interact with our Service.
3. How We Use Your Information
- Provide, maintain, and improve our educational services
- Process enrollments, assessments, and credential verification
- Facilitate connections between students and employers
- Process payments and financial aid disbursements
- Send administrative communications and updates
- Analyze platform usage to improve outcomes
- Comply with accreditation and regulatory requirements
4. Information Sharing
We may share your information with community college partners for enrollment purposes, employer partners when you opt into job matching, financial aid processors, accreditation bodies, and service providers who help operate our platform. We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, regular security audits, and compliance with applicable data protection regulations. While we strive to protect your data, no method of electronic transmission or storage is completely secure.
6. FERPA Compliance
As an educational technology provider, we comply with the Family Educational Rights and Privacy Act (FERPA). Student educational records are handled in accordance with FERPA requirements, and we act as a school official with legitimate educational interest when processing student data on behalf of our partner institutions.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Opt out of certain data processing activities
- Data portability
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Educational records may be retained for longer periods as required by accreditation standards and applicable law.
9. Children's Privacy
Our Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a child, we will take steps to delete it promptly.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at privacy@altu.com or write to AltU, Inc., 100 Innovation Way, Austin, TX 78701.